Our Services

Four offers for D365 F&O.
One on-ramp.

Every engagement begins with the $15K Readiness Assessment. From there, you pick the next step — Fabric migration, data readiness, an AI agent pilot, or a managed-service retainer. No 12-month contracts to start, architect-led from kickoff to handover, no surprises.

How We Work

Start with the Assessment.
Then pick your path.

Every engagement begins with the 3-week D365 F&O Readiness Assessment ($15K fixed). The written roadmap tells you exactly what's next — Fabric migration, data readiness, an AI agent pilot, or a managed-service retainer. You pick. Below are the engagement structures we use across all four offer types.

Offer 01
Start here · $15K fixed · 3 weeks

D365 F&O Readiness Assessment

Fixed price · written roadmap · executive readout included

3-week senior-led audit of your D365 F&O environment, data quality, reporting layer, and Copilot readiness. You receive a written 30–50 page roadmap and a 90-minute executive readout for your CFO/CIO. You own the report regardless of next steps.

  • D365 environment, customization, and integration audit
  • Master data quality scoring (vendors, customers, items, COA, dimensions)
  • Fabric Link vs. Synapse Link migration recommendation
  • Power BI report inventory and migration priority list
  • 3–5 prioritized Copilot/agent use cases with ROI estimates
  • Written roadmap + 90-min executive readout
Book a Scoping Call →
Offer 02
Fixed price after scoping · 6–10 weeks

Fabric Reporting Modernization

Export-to-Data-Lake migration · OneLake architecture · Power BI Direct Lake

Migrate off Export to Data Lake before retirement. Stand up Fabric Link or Synapse Link, rebuild your top reports in Power BI Direct Lake mode, and train your BI team. We handle the architecture decision, the migration, and the handover.

  • Fabric Link or Synapse Link setup with full security mapping
  • OneLake medallion architecture (bronze / silver / gold)
  • Migrate up to 25 existing Power BI reports
  • Power BI Direct Lake mode for near-real-time reporting
  • Row-level security carried through from D365 roles
  • BI team training and 30-day post-go-live support
Discuss a Fabric Migration →
Offer 03
Fixed price after scoping · 8–12 weeks

Copilot Studio Agent Pilot

One use case · D365 ERP MCP server · 60-day measured pilot

Pick one high-ROI use case — vendor inquiry, period-close assistant, or sales-order status. We build it in Copilot Studio against the D365 ERP MCP server, run a 60-day measured pilot, and give you an ROI report and the playbook to build the next one.

  • Use-case workshop and success metrics defined upfront
  • Agent built on D365 ERP MCP server + custom X++ plugin operations
  • UAT with 3–5 power users and a full security review
  • 60-day measured pilot with weekly reviews
  • Pre/post ROI measurement and decision framework
  • Playbook to build the next agent independently
Discuss an Agent Pilot →
Offer 04
Fixed price after scoping · 2–12 weeks

D365 F&O X++ Enhancements & AI Integration

Custom X++ development · MCP integration · system extensions

Custom X++ development for D365 F&O — new functionality, system enhancements, and the technical integration layer that connects your ERP to Copilot Studio agents and external systems. Built by architects who understand both the X++ data model and the Microsoft AI stack.

  • New X++ business logic and module enhancements
  • AI plugin operations for Copilot Studio MCP integration
  • D365 integration development (REST, OData, recurring jobs)
  • Performance fixes and technical debt remediation
  • ISV customization and extension work
  • Upgrade support and code refactoring for OneVersion
Discuss an Enhancement →
Pricing Philosophy

Indicative rates.
Honest scoping.

We share indicative rates upfront so you're never guessing. Exact costs are agreed before any work starts.

Support Retainer
Based on your hours
Monthly retainer sized to your support needs — from light-touch reactive cover to fully proactive partnership. We agree a fair rate on the call.
Paid Discovery
Fixed fee, agreed upfront
A flat-fee engagement to assess your system and produce a scoped proposal. You own the findings report regardless of next steps.
Advisory & Projects
Agreed day rate
Time and materials billed at a day rate agreed before we start. Statement of work per sprint — you approve costs before every phase of work.
💬

Pricing is always agreed before any work starts

We don't publish rates because every Dynamics 365 environment — and every client's needs — is different. What we do promise is that you'll know the exact cost before we touch anything. No retro invoices, no scope creep surprises, no padding for contingency we haven't told you about. Book a free 30-minute call and we'll walk you through what a fair engagement looks like for your situation.

Our Process

How every engagement starts

From first contact to work starting — no ambiguity, no pressure, no proposals written in the dark.

Free
📞

30-min discovery call

You tell us about your system and your challenges. We listen and ask the right questions. No cost, no obligation.

Paid

Paid discovery

For projects, we run a 2–4 week paid discovery. We get into your system, understand the real scope, and document our findings.

Scoped

Informed proposal

You receive a proposal based on what we actually found — not what we assumed. Accurate pricing, clear deliverables, no surprises.

Start
🚀

Work begins

Your dedicated consultant is assigned and starts within 2 weeks of signing. You know exactly who you're working with from day one.

Model 01 — In Detail

Managed Support
Retainer

The most common starting point for new clients. If you're already running Dynamics 365 and need reliable, expert support — this is the model.

You agree a number of consultant hours per month. Your dedicated consultant handles tickets, answers questions, runs monthly health checks, and proactively flags anything that needs attention. No timesheet anxiety. No invoice surprises.

  • 4-hour response SLA — acknowledged, not just logged
  • Monthly health review — proactive, not just reactive
  • Dedicated consultant for your full engagement
  • Unused hours roll to next month — no waste
  • User training and onboarding included
  • Upgrade and patch planning included
  • Integration and ISV management
  • 30-day cancellation — we earn your business every month
Book a Retainer Call →
How retainer hours work
Essential — ~20 hrs/month
Reactive support for stable systems. Ticket handling, quick fixes, monthly check-in call.
Professional — ~40 hrs/month
Popular
Reactive + proactive. Optimisation sessions, training credits, priority escalation, monthly strategy call.
Enterprise — custom hours
For multi-entity or complex environments. Dedicated consultant, weekly reviews, custom SLA, full change management support.
All plans billed monthly. Extra hours at your agreed day rate. Scope can be adjusted with 30 days notice.
Offer 02 — In Detail

Fabric Reporting
Modernization

Microsoft is retiring Export to Data Lake for D365 F&O. Every customer still on it needs to migrate — either to Fabric Link (the strategic Microsoft direction) or Synapse Link (the transitional alternative). Get this decision wrong and you'll be doing it again in 18 months.

This is the engagement most D365 F&O customers should run first in 2026. We migrate your data layer, rebuild your top reports in Power BI Direct Lake mode, and leave you with an architecture that's ready for Copilot when you are.

  • Fabric Link or Synapse Link setup with full security mapping
  • OneLake medallion architecture (bronze / silver / gold)
  • Migrate up to 25 existing Power BI reports
  • Power BI Direct Lake mode for near-real-time reporting
  • Row-level security carried through from D365 roles
  • BI team training (Power BI + Fabric basics)
  • 30-day post-go-live support included

Timeline: 6–10 weeks · Fixed price after a scoping conversation · Quote depends on report count, capacity, and entity complexity

Discuss a Fabric Migration →
1

Fabric vs. Synapse Link decision

We analyze your current data setup, refresh requirements, capacity, and downstream tooling — then recommend Fabric Link or Synapse Link with specific reasoning, not a generic answer.

2

OneLake architecture & setup

Bronze/silver/gold medallion layers. Capacity sizing. Security and row-level access mapping from D365 security roles. Audit trail and governance posture.

3

Power BI report migration

Migrate top 10–25 reports in priority order. Direct Lake mode where it pays off. Retire reports nobody reads. Rebuild ones whose data lineage was wrong all along.

4

BI team training & handover

Your team learns the new architecture so future reports don't require us. You own the work and the knowledge.

5

30-day hypercare

Refresh issues, performance tuning, last edge cases. Then either you're set, or we transition into a managed-service retainer — your call.

Offer 03 — In Detail

Copilot Studio
Agent Pilot

Microsoft shipped the D365 ERP MCP server and the Copilot Studio agent framework in 2026. Real agents are now technically possible inside Finance & Operations. The question is no longer "can we" — it's "which use case proves ROI first?"

We don't pitch AI as a strategy. We pick one high-leverage use case, build it in Copilot Studio against the D365 ERP MCP server, run it as a 60-day pilot with measurable ROI, and leave you with both a working agent and the playbook to build the next one.

Common first agents we build:

Vendor Inquiry Agent
Period-Close Assistant
Sales Order Status Agent
Master Data Quality Agent
Workflow Approval Triage
AP Variance Reviewer

Timeline: 8–12 weeks build + 60-day measured pilot · Fixed price after a scoping conversation · Quote depends on use case complexity and integration depth

Our approach to AI
1
Use-case workshop
Pick one high-ROI use case with a real business sponsor. Define success metrics before writing any code (time saved, error reduction, user satisfaction).
2
Build in Copilot Studio + MCP
Agent built on the D365 ERP MCP server. Custom X++ AI plugin operations where required. Least-privilege security role for the agent identity.
3
UAT & security review
3–5 power users run 10–20 real scenarios. Your CISO signs off on the data flow, audit trail, and identity model before pilot.
4
60-day measured pilot
Weekly reviews. Pre/post metrics. ROI report at day 60. Decision: scale this agent, build the next, or stop. Your call.
Get Started

Not sure which offer
is the right first step?

Take the free 18-question Readiness Assessment — you'll get an instant score and a personalized priority list that points to the right offer. Or book a 30-minute call to discuss it directly with a senior D365 F&O architect.

Take the Free Assessment → Book a 30-Min Call

No commitment. Just an honest conversation.